Shipping Policy

Last updated: September 3, 2026

At ShineEase, we aim to make every order simple and reliable, from checkout to delivery. This Shipping Policy explains how we process and deliver orders placed through shineease.shop.

Order Processing

Orders are generally processed within 1–2 business days after the order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, tracking information may be sent to the email address or phone number provided during checkout.

Delivery Time

Orders are generally delivered within 5–8 business days after dispatch across India.

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, holidays, operational disruptions, or other circumstances outside our control.

Remote or difficult-to-service locations may require additional delivery time.

Shipping Charges

Free shipping is available on eligible orders, as displayed during checkout.

Any applicable shipping charges will be clearly shown before you complete your purchase.

Cash on Delivery

Cash on Delivery may be available for eligible orders and locations.

For COD orders, customers must provide a valid phone number and accurate delivery address and be available to receive the order and make the required payment upon delivery.

Order Tracking

Once your order has been shipped, tracking details may be provided by SMS, email, or other available communication methods.

Tracking information may take some time to update after the courier receives the shipment.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information.

ShineEase is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect, incomplete, or outdated information provided by the customer.

Failed Delivery or Refused Orders

If multiple delivery attempts are unsuccessful, or an order is refused or cannot be delivered, the package may be returned to the sender.

Repeated refusal or failure to accept Cash on Delivery orders may affect eligibility for future COD purchases.

Delayed or Lost Shipments

Although we work with shipping partners to deliver orders within the estimated timeframe, unforeseen delays can occur.

If your order is significantly delayed or the tracking information indicates a delivery problem, please contact us so we can assist with the issue where possible.

Damaged Packages

If your package arrives visibly damaged, please take clear photographs or video of the package and product and contact us as soon as possible.

Please include your order number when contacting us.

Contact Us

For shipping questions or assistance with your order, please contact:

ShineEase
Email: help@shineease.shop
Website: shineease.shop